Yes, you will need to complete an induction at Richmond Platinum to learn where essential emergency information is kept.

We have parking at the rear and front of the gym. The rear car park is undercover and is open for entry between 5am and 9pm, but you can exit the car park after this time. Your membership card is required to gain access to this car park and individual car parking bays will be signed for Fitness First.

There is a car park located at the front of the gym. This also requires you to scan your membership card to both enter and exit the parking area. This is available 24.7.

The Richmond Platinum lockers are different to other Fitness First locations and are locked via keypad combination. Simply place your items in the locker, enter your own 4-digit code to lock, and type in the same code when you are ready to unlock your locker. You can find further instructions in our changing rooms.

Reform Pilates is a popular program we offer at Fitness First, and we do request all members book before attending the class. You can find more information on booking here.   Our Revive area is a brand-new facility with state-of-the-art equipment available for our Diamond members. To ensure every Diamond member has a chance to use the facilities, we have implemented a booking system for a portion of the area: the Infrared Sauna, Compression boots, Massage Chairs & Red-light therapy beds.

This will appear on our club booking page here when the area becomes available.

All other Group Fitness classes and familiar favorites do not currently require bookings. You can stay up to date with the timetable for these classes on our website here.

The best way to gain access to our Reform Pilates, Les Mills Ceremony classes or Richmond exclusive Diamond facility is to contact the team members at the club directly via the details found on the website here.

You will need to complete a new membership agreement which will transfer your current membership to Richmond and increase your rate all while allowing you to continue training at any Fitness First club in Australia.

If you are not a member at Richmond currently, please reach out to the Richmond team via the contact details available on the website here.

The Revive area is a brand-new facility with state-of-the-art equipment available to Diamond members which includes:   

• Infrared Sauna with Colour Therapy  

• Cold Room  

• Sauna   

• Red Light Therapy Beds  

• Monsoon Shower  

• Compression Boots  

• Massage Chairs  

• Massage Guns

To ensure every Diamond member has a chance to use the facilities, we have implemented a booking system for a portion of the area: the Infrared Sauna, Compression boots, Massage Chairs & Red-light therapy beds.

To book your session, click here. There are individual links on the Richmond Platinum Club Page for the above sections. You will find this on the righthand side under “More”.

A maximum of 3 upcoming bookings per piece of equipment/therapy can be active at any time, you will be able to book more sessions at the conclusion of your existing booking.

If you do not have a booking, you can show up and access the general Sauna, Cold Room, Massage Guns and Monsoon Shower on a first come, first served basis.

Upon arrival, our friendly concierge will be there to welcome you and ensure you get the most out of your visit and booking.

You will need your membership card to enter Revive and access is granted only to Fitness First Diamond and Black Label members. It is not permitted to bring non-members or non-Diamond members to this area, tailgating fees will apply.

Make sure you keep hydrated during your visit.

Bring your membership card, a towel, wet bag, drink bottle and a change of clothes you may require after your visit. Items can be stored in our lockers. Towels are essential, if you do not bring one, you may hire one at reception.   

If you are using the Saunas, Infrared Sauna, Cold Room or monsoon shower you will require a towel and swimwear. We request that you do not wear shoes in these areas. Please note this area is unisex so suitable clothing is required at all times. 

Yes, members must be 16 years or older to access and use the Diamond area.

For the Infrared Sauna, Compression boots, Massage Chairs & Red-light therapy beds that require a booking, there is a time limit specified on the booking. Please ensure you arrive early for your session, if you are more than 5 minutes late, your session may be forfeited.

For the non-bookable items, time limits may exist for your health and safety or for the fairness of other members.

Revive area will be open in staffed hours, please see the club page for staffed hours here.

We're here to help you explore all the benefits of our membership! Simply speak with one of our friendly staff members at reception or via the contact details on our website here.

For optimal results, we recommend the following when using the Revive Area:

1. Heat – 10-20 minutes in the Infrared Sauna or General Sauna  

2. Cleanse and Cool – Monsoon Shower with Cold Water – as long as you can, building up to 30 seconds  

3. Cold Room  

4. General Sauna  

5. Cycle through the Hot and Cold therapys, ending on Hot